Specifying A Full Marketing Tech Stack

Marketing Transformation Challenge

• Our client’s, a leading global eCommerce player, marketing technology stack had organically evolved, but needed a reboot for the future. Flock were engaged to make a recommendations of the best marketing technology, structures and training, and build a business case and budget to give a competitive advantage.

Solution:

• Flock’s MarTech expert spent 4 weeks full time on site with the client to build a truly tailored solution.
• Assessment of the current tools portfolio and future needs through interviews and research.
• Used the customer journey and expert knowledge to recommend tools for front and back office through each stage of the customer journey.
• Met with tools suppliers under NDA to procure tailored quotes for the clients’ needs.
• Made recommendations of tools as well as estimations of the immediate and incremental savings.

Outputs & Benefits:

• A full recommendation to the key decision makers on the business case for a new tech stack.
• Savings estimates and a roadmap for implementation of the tools.